This utility also repairs folders, such as the Application folder. However, this utility doesn't repair software that is in your home folder. If the problem continues to occur, go to the next method. Corrupt Word for Mac application files could cause this error. We recommend you remove and then reinstall Office to fix this type of corruption. To do this, choose the article based on your version of Office for Mac:. Manually remove Office for Mac from your computer.
How to uninstall Office for Mac Symptoms You may see this error when you start Microsoft Word for Mac or Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience. Need more help? Expand your skills. Get new features first. A subscription to make the most of your time. Try 1 month free. Was this information helpful?
Yes No. Thank you! Any more feedback? I then uninstalled as it was such a pain. Reinstalled and it had the same issues as So I would say the installer is to blame. I then tried the MS uninstall tool which did not even recognise the office installations or I tried repairing it using the full repair click to install for , that did not work. I eventually manually uninstalled office and and then reinstalled It also crashes at will when using the package.
I then installed win 10 to see if that would repair the issue and again there is no change. To describe this in full if you click on a excel file. If you then double click to open the file opens but you get another warning Microsoft excel has stopped working.
This BTW comes up at the same time as another instance of the same. This has gone form an annoyance to something that stops productivity as nothing will happen while these crash dumps are being prepared. Before I installed MSO MSO worked fine so as far as I can make out the MSO installer from Disc breaks something and that something is not reversed by uninstalling automatically or manually and it is not fixed by any form of repair.
Note that switching off the preview pane in win 10 stops both crashes and MSO appears to work well. I know that there are more people out there that have this issue but when you search in Google for the preview term it brings up Preview versions of MSO. Only when you use the search terms Preview pane does it bring you here, so that may be why it seems less prevalent. Also as you can still use the software I think this bug will be under-reported.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hello, Welcome to Microsoft Community and thank you for posting your query. Refer the article below to start the computer in clean boot.
Thank you. In the Search Programs and Features box upper-right corner of Programs and Features , search for the word office. If more than one version appears, right-click the version you aren't using and select Uninstall. If only one version is listed, you can go to Step 3: Check your Microsoft subscription status.
If Office still won't activate, try running an online repair as described in Repair an Office application to fix up the remaining install of Office. If you still can't activate, proceed to the next step. If you have an Microsoft for home subscription, let's make sure it's still active and renew your subscription, if necessary.
If you don't have Microsoft , you can skip to Step 4: Troubleshoot Office activation. If prompted, choose Sign in and enter the Microsoft account email and password associated with your Microsoft subscription. Review the details under the Subscriptions heading or Cancelled subscriptions heading. If your subscription has expired, you can renew it by following the steps in Renew Microsoft Family. After you renew your subscription, you can restart your Office apps as needed.
If Office still won't activate, continue to the next step. Select your browser from the drop-down list to see how to save and then start the Microsoft Support and Recovery Assistant. In the upper-right browser window, select Show all downloads. The Application Install dialog box opens. Select Install to start the installation.
The Microsoft Support and Recovery Assistant opens in a new window. Select I agree to accept the Microsoft Services Agreement.
If you've tried the earlier troubleshooting steps and Office is still unlicensed, you can troubleshoot activation failures yourself. Check your computer's date, time, and time zone. Run Office as administrator. Update Office. Check your firewall. Check your antivirus software.
Check your proxy settings. If these settings aren't correct, Office activation might fail. Follow the steps below for your operating system. Select Set time automatically and, if shown, Set time zone automatically. If you don't have the option to set the time zone automatically, make sure your local time zone is shown in Time zone. If the date or time is wrong, select Change date and time and correct the date and time settings.
If the time zone is wrong, select Change time zone and select your local time zone. Tip: In Windows 7, you can synchronize your computer clock with an Internet time server to keep the computer clock up to date. To do this, select the date or time in the bottom right-hand corner of your screen, and then select Change date and time settings.
Select the Internet Time tab, select Change settings , select Synchronize with an Internet time server , and then select Update now. Running Office as administrator helps fix permission issues that might cause Office activation to fail. Type an application name, like Word. The Word program icon appears in the search results. In Windows 8. In Windows 8, move your mouse to the upper-right corner of your screen to open the charms bar, and then select the Search icon.
In the Search programs and files box, type an application name, like Word. The latest Office updates might contain fixes to activation issues. To learn how to update Office, see Install Office updates. If you're using a firewall from another manufacturer, visit the manufacturer's website for information about how to temporarily disable the firewall.
For Windows Firewall, please see below. Please go to Turn Windows Firewall on or off.
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