Been looking everywhere for drivers, and WD doesn't provide them. They supposedly run on standard drivers built into the OS. When I first used the HD to back-up my files it worked fine, but since the reformat it's a no-go. If these drivers are in fact native to the Windows OS, why can I not find them anywhere? Am I barking up the wrong tree here? Was this reply helpful?
Yes No. Sorry this didn't help. Thanks for your feedback. I installed the drivers provided me by the PC maker Dell. I cannot however see it under My Computer. I still cannot see the HD anywhere. I tried to find it in the Disk Management Section, but no luck.
On the Western Digital website, it states: "Most WD drives do not include drivers because they use a standard driver built into the operating system. If your driver is built into your operating system or is already installed, and your OS continues to look for a driver, your drive has most likely failed or been damaged and needs to be replaced.
I'm pretty sure that the internal hard drive is not damaged, so I'm tending to believe that it is a driver issue. Sorry to sound so obtuse, but with my last job of 7 years I was strictly on a Mac, so I'm not as PC savvy as I once was. I think this is a pretty fair statement by Western Digital. You normally should not need additional drivers to recognize removable storage devices that connect via USB Port.
The Windows XP Drivers should be sufficient. One of the more common situations of advanced external USB device failure is lack of power. Have you checked on the Microsoft Update site to see if you can get more recent Chipset drivers for your Motherboard? You mentioned previously that you had installed drivers provided by your PC maker Dell , but sometimes it is possible to install only part of the drivers provided by a PC maker such as printer and sourd and overlook some of the more critical ones like the Motherboard Chipset Drivers.
I think you might consider trying to get the optional power cable. While it is true that your computer should be able to power the drive without the optional power adapter, it looks like something else is eating up the power.
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